Tech Support

AIT provides technology support for all ACPS employees and staff.

Help Desk-- The help desk is the first place you should call. Help desk operators will connect you with a specialist that can provide the best support for your issue.
Instructional Technology-- Provides guidance with hardware and software purchases.
Digital Technology Educators-- Provide training and mentoring for teachers and staff in various software types. ACDE staff provide e-mail, chat and telephone support. This support is guaranteed as follow-up for any training you have received through AIT.
School Site Techs-- Your school tech is the first person to contact if you are having trouble with any software, hardware or network issues at your school.
District Zone Techs-- You school site tech will contact a district zone tech in the event that the issue cannot be solved locally.