1999-2000 Media Specialists Survey   1.  What did you think of the new inventory instructions? *good, more succinct! or clear, easy to follow 8 *fine, good or OK 7                             *I liked them, it went well 2                         Responses all positive *excellent 11 *better 1 *They were GREAT, inventory was much easier to dump and not having to have the books in order was a TREMENDOUS help! 1 *We found that if you press  M instead of aaa it takes you right to inventory load. Inventory went quickly. 1 *very clear 11 *about the same 1 *inventory was a breeze, thanks to some of your changes 1 *very good.  It was so much easier 1   2.  Rate the service you have received this year from the following jobbers;   Baker and Taylor *very good, good or fine 2 *excellent 1 *rotten 1                                 9 positive,  20 negative *OK, average or adequate 5 *haven't been able to get some books or poor fill rate 7 *too long in filling orders 6 *problems with billing and shipping disks to correct place 1 *very helpful 1 *poor 4 *overcharged for processing, hard to get problems fixed 1 *I just hate B&T 1   Barnes and Noble                                      10 positive, 1 negative *great!, excellent or wonderful 6 *takes too long to receive a book when they don't have it in their warehouse 1 *good, OK or fine 2 *good selection, good service 1 *no complaints 1   Books a Million *OK good or fine 6                           8 positive, 5 negative  *fair 1 *takes too long to receive a book when they don't have it in their warehouse 2 *excellent 1 *would not accept a cash order 1 *stock does not reflect needs of our collection 1 *staff  changes frequently causing orders to be forgotten 1 *seem to be doing better 1   Southeast Library Bindery *good or very good 3 *great 1                                        8 positive, 4 negative *OK or fine 4 *inconsistent with covers on books 1 *slow 1 *lost a book, bound Nat. Geographics in wrong color 1 *have had to return books bound upside down 1 *quality could improve 1   3.  How do you feel about the changes to the film library booking policy made this year? *good or great! , fewer extensions, extra time helps 6 *helpful or very helpful 7 *Good, no problems 3                            No negative responses *overall, it's a better system 1 *has worked well 2 *fine or OK 4 *I like the longer loaning periods, reflects needs better 2 *love having the longer turnaround time;  gives teachers more flexibility; sometimes a 2nd team doing same unit, can also see the video 1 *very good or excellent 2 *We tell the teachers the same as before so we don't have to call for extensions 1 *the extension has been wonderful - especially on movies that take three days.   4.  Has the media supervisor been helpful when you asked for assistance? *couldn't be better *Yes! or very helpful 17 *Yes, very efficient. I always receive an answer      All responses positive! to my question or problem. Thank you 1 *Very - she's doing a great job!! 1 *Yes, every time or always 2 *Always 3 *Absolutely! 1 *TOTALLY EXCELLENT! You've saved us a lot of work and always takes care of problems. 1 *very, I also like it when Nancy explains how to take care of problems ourselves 1 *Nancy, you always answer my requests promptly and whenever we make requests, I know that you'll always do what we need if you can. Thanks 1 *Extremely helpful!  I've asked for help 5 or 6 times and have been given what I needed promptly.1 *Nancy has responded with quickness and without making my question unimportant.  What a professional! 1   5.  What in-service opportunities would you like for next year? *Accelerated reader 4 *scanners, digital cameras 5 *computer troubleshooting  and skills 6 *Dynix 3 *internet usage 2 *doing web pages, hands on 2 *more software workshops (how to use it) 2 *editing 3 *TV production 2 *hands on Adobe Photoshop 2 *Powerpoint 1 *continue technology opportunities 1 *Filemaker 1 *very practical ones where media specialists share their knowledge 1 *how to get volunteers 1 *what's needed to be able to chat with camera online 1 *budgeting and ordering using Excel 1 *desktop publishing using scanners, cameras, etc. 1 *opportunities to observe other media specialists 1 *networking (advanced) 1 *television and video streaming technologies, delivery of instruction via internet using video streaming technologies.  Most of the stuff I want I can't get at the district level. How can I get advanced training? 1 *Using Infotrac 1 *How to hook up and use an LCD panel with a computer and  with a television and how we can do our computer research instructions with live research via LCD panel. 1 *updates on best equipment products to purchase and where to get them 1 *literature book circle to share new children's or YA books 1 *grant writing and grant opportunities 1     6.  Is there anything you would like the media supervisor to do that is not now being done? *Can't think of a thing, Nancy, you do such a good job! 1 *No, Solving problems is the biggest value to me 1 *No, you are great, but Andy Thon needs to return phone calls in a timely fashion and follow up on requests for help faster...but that's a different department. 1 *Ask Dynix for an updated manual! 1 *more updates on what is going on at county level 1 *No, doing a fine job 1 *Please support us in need for a full time tech support person - this is another thing added we didn't ask for 1 *online ordering of books 1 *coordinate with county volunteer services 1 *get us out of Sunlink! *I haven't seen you much this year in our school.  Was that an Ella Mae thing that you don't wish (or have time) to continue - it's OK actually, I'd rather you be at the other end of a phone or e-mail when I need you rather than trying to track you down at some school. Also, I think the media supervisor should be at everything,... school board meetings, PALMS, Storytelling, media festival, etc.  I expect Jim to be there, too and we never see him - does he still work at Sivia?  1 *I would like to see the audiovisual print catalog made more user friendly for teachers 1 *I think your taking care of the av so quickly has been great. I do appreciate it. 1 *Media standards for Alachua Co.  - concerning budgets, etc. so principals understand the needs more.  It still amazes me that even today w/more technology responsibilities they have to ask Why do you need extra money or Why do you need summer days? 1 *Send out lists of new videos in Excel, so they can be sorted by Dewey number 1   7.  Is there anything you would like to have ordered for the film library or the professional library? *Some updated library/information skills videos for elem.. level 1 *more videos that teach library/research skills also more good storytelling festival videos 1 *more to support 4th grade Florida studies 1 *study skills, thinking skills 1 *revolutionary war series, new animated dinosaur series 1 *video tapes on electricity 1 *early explorers of N. America 1 *need more items on the rainforest 1 *sent requests in this year and have had good response getting them ordered 1 *tapes on psychology, mental illness, etc. 1 *some up to date videos on use of reference books 1   8.  What end of the year statistics do you want to receive every year? *circulation 13 *results of final inventory 10 *adds and deletes 6 *budgets or budget comparisons 5 *total paid, missing and lost 3 *number of lost books 2 *don't care 5 *money allotted 2 *collection value 2 *books paid for 1 *list of books older than 20 years 1 *list of books 10 years or older for science 1 *circulation comparisons with years before (is AR really helping?) 1 *separate teacher circ numbers 2 *separate grade level circ numbers 1 *circulation in every category 1 *checkout comparisons of all schools 1 *center use by classes and individuals 1 *books added 1 *# children at school 1 *amount spent per student 2 *not someone's fudged results, only those that can be proven  2 *all those check-out and In-house use and comparisons is worthless and I think puts undo pressure on a program to crunch numbers 1 *how many of each type of equipment we have 1 *how many lost and not paid for 1   9.  How do you prefer to meet as a group? only in grade level groups 16 sometimes in grade level groups/ sometimes as a whole 17 only as one large group 3   10.  Do you prefer to meet at Sivia or in school media centers? *Sivia 20 *School media centers 18   11.  Are you satisfied with the cataloging of books and av? *yes 14 *yes, very 2 *Yes, it's great 1                                                23 positive responses *This year was wonderful - Thank you Nancy C. and Nancy K. 1            7 negative responses *Yes, good turn around 1 *Yes, wish av were faster 1 *Yes, now that the processors know where to place the barcode 1 *Great improvement recently!  Thanks! 1 * more mistakes than in the past 2 *Most of the time.  Turn around is inconsistent though. 1 *usually 1 *it's slow 1 *books - yes 1 *I still think we need a certified media specialist for this 1 *I have processed and assigned my own Dewey numbers for 30 years 1 *Yes, av has been processed much faster this year 1 *AV cataloging has been much more prompt than in the past.  Thanks for not always leaving av till last. 1   12.  Other comments relating to general satisfaction or dissatisfaction with the job done by media services, etc. * Whenever I've needed help or made requests everyone has been wonderful!! Thanks for another great year. *A special commendation to Uma who always goes out of his way to help and accommodate us! *You've done a wonderful job.  A lot of procedures have been streamlined, saving all of us time. *You need more help and you need a professional for cataloging!! 1 *I have received 2 differing answers on how media personnel is determined.  We need another full time or part time aide because of our circulation.  Where does the $ actually come from to pay aides! Is there any way that distribution of personnel could be reviewed? 1 *Just a thought - what if the district circulated a Media skills kit appropriate for each grade level and conforming to a clear scope and sequence curriculum for information skills. 1 *We need more tech support and repair technicians 1 *more computer support 1 *Thanks for all your help 1 * I think that this year has been a very smooth year for us because of the good work continually provided by media services, staff and supervisors. 1 *no problems, everything here seems to flow *Repair continues to be a problem. If repair doesn't have money to buy parts, they ditch the piece of equipment and make the school buy a new one.  This may work for resource rich schools, but not for schools like Shell where every penny county.  Computer repair is slow and this has forced schools to devote inordinate amounts of time to computer support and in-house repairs. not extra pay for this either! Baker and Taylor doesn't really give us the discounts they claim they give us.  I am about to give up, mostly because I can't really have good selections of books; my collection is being determined by Baker and Taylor's availability of books at any given time. In the future I will probably purchase from Books a Million or Barnes and Noble, just because I can select books on the spot and not get  stuck. 1 *We really need to be able to purchase from Permabound. 1 *usually satisfactory 1 *I liked not having a bimonthly meeting when we didn't have a Reason for or purpose to it.  Thank you. 1 *Nancy Kirkland is always helpful , Thank you!  1 *I'd also like to see a best practices sharing session 1 *Need more people for equipment repair 1 *Jim needs to encourage his people to answer their voice mail. 1 *need more help with technology - this program is snowballing out of control - not enough tech help 1 *Would like to have books fully processed, including pockets and targets.  Without loyal parent volunteers, our books would not make it to the shelves in a timely manner. Great job, Nancy!  I like the streamlining except on processing services. 1 *Nancy, I have appreciated your straight forwardness in dealing with issues, and the printout and e-mail instructions dealing with  Dynix. * I expected changes.  They have happened.  Some are good, for example, Uma has taken over many Dynix technical duties.  I want total collection value - Dynix can add value of each bib record for each school. It is an impressive figure for PR and lets people know how much responsibility I have.  I want a shelf list in correct order - Now Dynix sorts by call number, then barcodes, so biographies and fiction are not correct.  Other collections have problems, but B and F are the worst.  More of the activities survey can be done by the Dynix computer, specifically questions 8,10, 11, and 12. How do I qualify for a supplement for explaining Dynix procedures to media personnel at other schools?  This is not my job, but people are often told to call me, even by IMS staff.  I don't mind being called, I like helping people, but it does take time away from my school duties. *I feel really strongly about the 5 days prior booking for films.  If a film/video is not booked to another school why can we not book it two or three days in advance rather than five.  Kathy in booking has been very helpful when we ask for special consideration but when it is clearly not being used elsewhere anytime in the foreseeable future I don't know why we can't book it electronically for a day or two in advance.  Books a million - I think it helps that they have a person doing schools that has been there more that 3 weeks;  I also think if every year they could give us a name of a contact person that would be helpful. Regarding meetings - All the High Schools aren't represented so it's kind of a bust.  We need to hear from everyone - good luck with figuring this out! Baker and Taylor - I'd love to be able to order direct from publishers or other suppliers so we could have a better idea of what we might receive.  With B and T you have to order $6T worth of books to get $1T.  Also, they charge more than the specs in our handbook.  They get around that huge discount they give on paper and in my opinion it ends up costing us more than if we went to publishers.  Donna is always very helpful but when you call for price checks they act like you're asking for a pint of blood.  I know they catalog the books for us and I guess that is a plus, but quite frankly, I think they have us over a barrel and know it and treat us accordingly!  *Baker and Taylor - On average 15 book order you get no discount on 10 books, 45% discount on 2 to 3 books, 20% discount on 2 or 3 books.  Service takes 6 months to complete an order up to 70% of original order.  Reorderings are two months, but not acknowledged at receipt, so once took 5 months. *Computer repair is uncertain and too long, especially when we write a not and call with special requests - still nothing done.  also, ordering computer equipment is a serious annoyance.  I want to get something that will be top of the line - big memory, etc. I don't want cheap junk like TEK is.  I want someone to call me back immediately and recommend something - not make me wait weeks at a time - or keep telling me the person I need to talk to is not there today or in meetings.  Someone at LRC needs to evaluate equipment get a bid, and send it out or have it a hand so when we request a recommendation we can get it.  Bryson did a great job with the equipment list he used to send every year.  I went through &*%$, this year trying to buy a video camera and computer and a lap top. *Nancy, I think you've done a very good job - following in Ella Mae's footprints wasn't easy, but you've made your own imprint and I like the help and way things are going. 1 *Baker and Taylor - They insist on putting my barcodes almost in the middle of the book, although I have called them several times to complain.  Also, their fill rate is not great, but I found out that they felt bound by having to supply a shelf list card and if they didn't have one they didn't send the book.  We may want to discuss this with them.  Please let us order from Permabound! *Repair has been hideous.  I think of it as VCR graveyard.  Nothing gets sent back repaired - we don't hear for months and then finally we get a death notice.  I hope you can do something about this. *One concern has been with truck mail.  When we mail out books, etc. or send equipment to repair, we often don't get the forms back to know when they have been picked up.  It's such a waste to Xerox the forms since we're supposed to get a signed copy from the driver. *Book loans (Marci) are confusing depending on which person you talk to. Maybe a set, written format would make it clearer - one week notice before delivery, etc. how to do extensions on computer.  Since I don't do them very often, book loans invariable don't arrive on time. even though I thought I'd done them right. *very satisfied 1 *Thanks for all you do!  1