| 1. | 2/26/2008 4:36:00 PM | seems very good since I've been here |
| 2. | 2/26/2008 4:45:00 PM | Follett was much slower than normal both on processing and telephone message follow up. A problem order took multiple calls to get an answer. However, Follett's collection analysis was much better than Mackin's. |
| 3. | 2/28/2008 7:28:00 PM | OK |
| 4. | 2/28/2008 11:27:00 PM | I had to send in a second order for each order that I sent in. Many of the
African American books that I order, Follett does not have. |
| 5. | 2/29/2008 2:09:00 PM | they were very prompt and helpful with any questions we had |