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Overdues, Book Payments, Refunds, etc. To See what a Student's Overdue book costs - Get into CKO, do f4 and put in students name and press enter. On the screen that comes up double click on students name, his block screen will come up. Click on CKO at the bottom of that screen, override and then click on all items out. The book price will now be displayed. To Set a Book to Lost - Bring up the student. When his block screen comes up click on cko and override. When the checkout screen comes up click on all items out then go to cko at the top of the screen and go to lost. This will set it to lost. Accepting Book Payments - Set the book to lost first if it has not been set to lost. You can now click on payments at the bottom of the cko screen. When the screen comes up asking for user, draw # etc, just put something in each box, x will do to get past that. When the next screen comes up you can put in the amount paid, etc. To Make a Refund - Look up the person who paid for the book in cko. When the blocks screen comes up go to the blocks menu at the top of the desktop and go down to refund. A box will come up with the total amount there by default. Just click on ok. To delete blocks - While on the blocks screen is up click on detail and a screen will come up that will allow you to delete blocks. Printing receipts - you will still need to set your machine to allow receipt printing. To do so open a checkout box then pull down tools at the top of the screen and choose "change receipt options". When the new workstation receipt options box comes up click to put a check by "allow printing of slips and receipts", "patron payment receipt", and windows printing. Now click on setup. You will choose your printer and font. I recommend Andale 12 pt. Now you just click on OK. The next time you take a payment you can now click on the option to print a receipt and it should print one. (Please don't call and ask if I can set up the receipt differently, it's not possible.)
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