Instructional Technology
Instructional Technology Tech Support
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Administration
Uma Shankar, Chief Officer- Technology/Information
Note: Email addresses are followed by @gm.sbac.edu.
Zone Techs support over 25,000 desktops, notebook computers, handheld devices, and printers throughout our district. All repair work and troubleshooting is done at an expert level and as quickly as possible. By making the Help Desk your first stop for support, we have streamlined our support system in every way. We have actively deployed remote desktop repair technology which enables technicians to repair most software issues without making a trip to your school or center. We are currently using desktop image technology which enables technicians to completely re-install PC or Mac operating systems and software in a matter of minutes. This is also done remotely. Zone techs have taken an active role in training school site techs through regular site tech meetings provided by Staff Development.
IT provides consulting and quotes for all desktop devices including software. We will provide new specifications for the latest technology in desktop computers, laptops, printers, handheld devices, software and all peripherals.
Technicians and Support Personnel
Full Name | Title | Supported Sites |
Juan Acosta | Data Communications Specialist | Camp Crystal, Sivia Center |
Carl Baker | Data Communications Manager | Food Service |
Kim Bauldree | Graphics Productions Specialist | All Centers: Teacher Production Lab |
Matthew Bradley | Data Communications Specialist, Zone Tech | AQ Jones Center, Kanapaha Middle, Loften High |
Steve Caldwell | Electronic Repair Technician | PC Repair: All Centers |
Chris Clevenger | Systems Programmer III | Human Resources Applications Team |
Veronica Cox | Data Communications Specialist, Zone Tech | Bishop Middle, Mebane Middle, Rawlings Elementary |
Jason Crawford | Electronic Repair Technician | Computer Repair: All Centers |
Bret Cromwell | Data Communications Specialist, Zone Tech | Littlewood Elementary, Meadowbrook Elementary, Newberry High Terwilliger Elementary |
Stephen Elmore | Voice Communications Manager | All Centers |
Chris Floyd | Data Communications Specialist, Zone Tech | Archer Elementary, Metcalfe Elementary, Newberry Elementary, Oak View Middle |
Jeannie Fox | Special Projects Leader Analyst | All Centers |
Chauncy Freeman | Supervisor II | |
Jane Fudge | Programmer Analyst III | Human Resources Applications Team |
Judi Hebert | Data Communications Specialist, Zone Tech | Fort Clarke Middle, Glen Springs Elementary, Wiles Elementary |
Chris Johns | Data Communications Manager- Network Team | All Centers |
Mark Judah | Data Communications Specialist, Zone Tech | Eastside High, Foster Elementary, Westwood Middle |
Rob Korn | Systems Analyst | Network: All Centers |
Thomas Lado | Data Communications Specialist, Zone Tech | Hawthorne Middle/High, Lake Forest Elementary, Regional Juvenile Detention, Shell Elementary |
Rita Landis | Supervisor II | Business Services Applications Team |
Dina Mahoney | Project Coordinator | All Sites/High Springs Community |
Leandro Medina Rodriguez | Data Communications Specialist, Zone Tech | Adult Education Center, Alachua Elementary, Irby Elementary, Santa Fe High |
Mia Murphy | Front Desk Receptionist | Sivia Center |
Jeff Pedro | Food Service Data Communications Manager | Food Service |
Wilbur Perry | Electronic Tech - Desktop Support Team | All Centers |
Nirmal Raisz | Systems Programmer III | All Centers |
Lewis Rhodes | Supervisor II | All Centers |
Javier Rodriguez | Systems Programmer I | Business Services Applications Team |
Pennie Spencer | Executive Assistant to the CIO | District Office |
Shanna Rose | Data Communications Specialist, Zone Tech | Buchholz High, Hidden Oak, Lincoln Middle, Williams Elementary |
David Stanley | Graphics Production Manager | All Centers: Teacher Production Lab |
Kurt Thomas | Data Communications Specialist | District Office, Fearnside, Manning Center, Transportation, Help Desk |
Vacant | Programmer Analyst III | Business Services Applications Team |
Vacant | Technology Support Coordinator | District Office, Manning Center, Transportation, Help Desk |
Michael Vajay | Data Communications Specialist, Zone Tech | Chiles Elementary, Gainesville High, Idylwild Elementary, Talbot Elementary |
Kelly Wakeley | Systems Programmer II | Student Information |
Wade Waltman | Systems Network Analyst | Network (WAN): All Centers |
Kevin Wawrzaszek | Electronic Tech - Desktop Support Team | All Centers |
Melissa Wesley | Program Support Specialist | Sivia Center |
Phil Whelpton | Production Specialist | Video Production: All Centers |
Leo Whitman | Systems Programmer III | District |
Mister Williams | Data Communications Specialist, Zone Tech | Horizon Center, Norton Elementary, Parker Elementary, Sidney Lanier |
Robert Wilson | Electronic Tech - Network Team | All Centers |
Zachary Wood | Electronic Tech, Desktop Support Team- All Centers | All Centers |