What is multifactor authentication (MFA)?

MultiFactor authentication (MFA) adds a layer of protection to the sign-in process. When accessing accounts or apps, users provide additional identity verification, such as scanning a fingerprint or entering a code received by phone.

Beginning June 2022, all ACPS users accessing email outside of the school network will be required to login using MFA. It is recommended that you pre-register with MFA now to avoid confusion and login issues when it is enforced.

Register now to avoid potential issues after MFA is enforced.

Why is ACPS using MFA?

ACPS is a government entity that is being required by our cybersecurity insurer to implement MultiFactor Authentication. Most importantly, MFA is being used to protect district staff and data safe from hackers.

How does this impact me?

Accessing email from outside a school network: When MFA is enforced you will be prompted to enter a security code that is sent to your personal cell phone either as a text or call.

Accessing email from inside a school network: When MFA is enforced, the login experience will begin at the familiar Google login, but will redirect to a Microsoft login. You will enter your district email address and Google password which will then log you into your regular Google inbox.

MFA enrollment will automatically enroll you with SSPR which will enable you to reset your password using your phone.  

Where do I sign up?

More information: https://www.sbac.edu/mfa

MFA Enrollment: https://aka.ms/mfasetup

Azure Security Portal: https://aka.ms/mysecurityinfo

Azure SSPR Coming June 2022

Azure SSPR will replace SSRPM in June 2022. It is recommended that you register and use this service now.
After enrollment, you can reset your password using your phone or security questions.

 Unlock the account or reset your password with the self-service password tool-->https://reset.sbac.edu

Self-Help documents:

I don't know my child's/student username  (Using Skyward Family Access to find your username)

Help Logging in to Online Resources (What's the difference between Gmail, Portal and Google Classroom logins?? FAQs for Beginners)

AD Password Reset/Unlock  (I don't know my password or my account is locked)

AD Password Enrollment    (I want to manage my password!! How do I enroll in SSRPM?)

I don't know my child's/student username

AD Password Reset from Windows 10 Login Screen

Get your home computer ready for school (Computer specs and system checks)

Still need help? Tech Support Call Center (352) 955-7051 

Please have the following information ready:

WARNING!

All district passwords expire every 90 days!

*Don't get locked out! Set your password now!  https://reset.sbac.edu

*If you can't log into Skyward or myPortal, you may have an expired password.

AD Password enrollment will automate password synchronization between AD and other major systems such as GMail, Skyward and O365. 

Password requirements:

• Password length is a minimum of 8 characters.
• Azure AD/Office 365 has a maximum password length of 16 characters for cloud identities
• Passwords must contain characters from three of the following four categories: 
• Uppercase characters 
• Lowercase characters
• 0 through 9
• The following non-alphabetic characters: ` ~ ! @ # $ % ^ & * ( ) _ + - = { } | [ ] \ : " ; ' < > ? , . /
• The password history policy setting remembers several previous passwords. You cannot use the same password when your password expires.
• Passwords may not end with a space.
• You may not use your first or last name as part of the password. For example, for the name "Erin M. Hagens," this user could not have a password that included either "erin" or "hagens" anywhere in the password.
• Do not use common passwords like qwerty, password, letmein, password123

Use this tool to test your password strength-https://www.passwordmonster.com/